The problem
You picked the cheap option. It can't do macros, automations, or Shopify integration. You hate every minute of it.
Our solution
We set up the right helpdesk for your stack — usually Gorgias for Shopify, Freshdesk for multi-channel SMB, Zendesk for enterprise scale.
Gorgias for Shopify-first brands
Order data right inside the ticket. Refund and cancel without switching tabs. Worth the price.
Freshdesk for budget multi-channel
Email, chat, voice, social — under one roof at a price small teams can afford.
Zendesk for scale and complexity
Once you have 20+ agents, the macros, SLAs, and reporting depth are unmatched.
Who we are
Founded by Europeans living in the US, 123OutSourced operates as your boots-on-the-ground team — serving brands and sellers anywhere in the world with operations executed inside the United States. That mix — European discipline, US execution — is exactly what foreign brands need to win in the United States.
Next step
If this is hitting close to home, book a 15-minute intro call. We'll scope the work and show you exactly how we'd take this off your plate.