Built for foreign brands selling in the US

Your US operations team, on demand.

Customer service, research, Amazon and Shopify management, fulfillment, and back-office — everything a foreign brand or seller needs to win the US market, run by one trusted team.

No long contracts US time-zone coverage Live in 2 weeks
4.9 / 5 from 120+ founders Texas-registered LLC GDPR + DPA on file

Trusted by global brands scaling in the US

FLFLABShiny KingsAtlanticaShipEdgeĀRYAZephyr7DROPS
The brutal truth about expanding into the US

80% of foreign brands burn through their first $250K before they ever sell anything in America.

You don't fail because the product is wrong. You fail because nobody told you that the LLC takes 8 weeks, that Amazon will suspend you on day three, that Stripe will hold your funds, and that a US customer who emails at 9pm and doesn't hear back by morning leaves a 1-star review.

Cash burn

Six months of runway gone before first revenue.

Account bans

Amazon, Stripe, PayPal — all suspended on day three.

Lost time

9 months of LLC, EIN, bank, sales tax paperwork.

Problem → Solution

Every problem foreign brands hit in the US — solved.

We built 123OutSourced because we lived these exact problems as European founders trying to crack the American market. Each one of these is now a productized service.

The problem

Your customers email at 3am EST and nobody answers until your team wakes up in Berlin.

What it costs you

Lost sales, 1-star reviews, refund requests piling up overnight.

Our solution

A US-based support team answering tickets, chats, and calls inside your SLA — in your brand voice.

The outcome

Average first response under 12 minutes. CSAT above 96%.

The problem

Amazon Seller Central is a black box. Cases get auto-closed, listings get suppressed, ACoS keeps climbing.

What it costs you

Wasted ad spend, suspended ASINs, weeks waiting on Seller Support replies.

Our solution

Dedicated Amazon ops who actually call Seller Support, fight cases, optimize PPC, and rebuild listings.

The outcome

Average ACoS reduction of 38% in the first 90 days.

The problem

You can't open a US bank account, get a Stripe payout, or take a phone call from a US customer.

What it costs you

Stalled launches, frozen funds, deals that never close because nobody picks up.

Our solution

Texas LLC, EIN, US business address, US phone line and US bank — all set up in days, not months.

The outcome

Live US entity in under 14 days, including Stripe and bank approval.

The problem

Your Shopify store converts at 0.8% in the US even though it crushes back home.

What it costs you

Burnt ad spend, abandoned carts, paid traffic that never pays back.

Our solution

Conversion-rate experts who rebuild PDPs, checkout, reviews, shipping logic and US-specific copy.

The outcome

Average lift of 1.7x conversion within 60 days of going live.

The problem

3PLs lose pallets, mix SKUs, and ghost you on email — and you're 6 time zones away.

What it costs you

Stockouts, angry customers, FBA reimbursements you'll never claim.

Our solution

We sit between you and your 3PL, FBA prep house and freight forwarder — with daily checks and recovered claims.

The outcome

On average $4,200/month recovered from FBA reimbursements alone.

The problem

You're guessing whether your product even has a market in the US.

What it costs you

Six-figure inventory bets on hunches and Google Trends screenshots.

Our solution

Hands-on US market research: competitor pricing, review mining, retailer scouting, and validated demand reports.

The outcome

Go/no-go decisions backed by 40+ data points, delivered in 10 business days.

The problem

Bookkeeping, sales tax, 1099s, W-9s — the US paperwork machine never stops.

What it costs you

Penalties, missed Nexus filings, accountant bills that double every quarter.

Our solution

A back-office team that handles books, sales tax registration, document processing and vendor follow-up.

The outcome

Books closed by the 5th. Zero late filings. One Slack channel.

The problem

Hiring a US employee costs $90K+ before you've even validated the role.

What it costs you

Months of recruiting, payroll setup, benefits, and the risk of a bad hire.

Our solution

A flexible US ops team you can scale up or down month-to-month — no W-2s, no benefits headaches.

The outcome

Average client saves $74K/year vs. hiring one US ops manager.

Stop bleeding cash. Start selling in America next month.

In the time it takes to interview one US ops manager, we'll already have your full team answering tickets, fixing your Amazon account, and shipping orders.

Services

Everything a foreign brand needs in the US — under one roof.

From the first US customer email to your hundredth Amazon order, we handle the operational layer so you stay focused on product and brand.

Customer Service

US-based email, chat, and voice support trained on your brand voice.

Market Research

Competitive analysis, pricing intel, and product validation for the US market.

Amazon Management

Listings, PPC, A+ content, reviews, cases, and Seller Central ops.

Shopify Management

Storefront, themes, apps, checkout, and DTC growth operations.

Order & Fulfillment

3PL coordination, returns, RMAs, and supplier follow-up.

Growth & Ads

Meta, Google, and TikTok campaigns plus on-page conversion work.

Back Office

Bookkeeping, data entry, invoices, and document processing.

Inbox & EA

Calendar, inbox triage, scheduling, and executive assistance.

US Entity Support

LLC, EIN, sales tax, and US address handling for foreign founders.

How it works

Three steps. No hiring headaches.

01

Tell us your goals

A 30-min call to scope the work, channels, and US-market goals.

02

We staff and train

We assemble your team and onboard them on your tools and brand voice.

03

Go live in 2 weeks

Watch progress and chat with your team in your private client portal.

Why 123OutSourced

A real team — not a faceless agency.

We embed with your business like an internal ops team. One point of contact, transparent hours, and a portal where you see exactly what's happening.

  • Top-5% talent

    Vetted for skill, English fluency, and e-commerce experience.

  • Transparent billing

    Per-hour or fixed retainer. See logged work in real time.

  • US business hours

    Coverage that aligns with your US customers and partners.

  • Built-in client portal

    Contracts, work logs, invoices, and chat in one place.

123OutSourced vs. hiring in the US

One decision. $74K saved. Months of headaches gone.

Compare
123OutSourced
Hiring a US employee
Time to first hire
14 days
3–6 months
Monthly cost
From $1,490
$7,500+ loaded
US LLC + EIN + bank
Included
DIY / extra
Time-zone coverage
Full US hours
Your time zone
Cancel anytime
30-day notice
Severance + risk
Client portal & logs
Live dashboard
Email threads

Built by Europeans. Run from America.

We were the foreign brand once. Then we moved to the US — and never wanted anyone else to suffer through it.

123OutSourced was founded by European operators who relocated to the United States to build, sell, and ship physical products to American consumers. We made every mistake — frozen Stripe accounts, suspended Amazon listings, sales-tax penalties from states we'd never heard of.

Today we're a hybrid US-EU team running operations for global brands from Berlin to São Paulo to Seoul. European discipline. American execution. One trusted partner instead of six freelancers, three lawyers and an accountant who never picks up the phone.

12 countries
Brands we currently serve
11 years
Combined US ops experience
1 contact
Named US partner per client
$0 hidden fees
Flat retainers, no surprises

What founders say

Trusted by founders from Berlin to São Paulo.

"We launched in the US in 5 weeks. They handled the LLC, the Stripe approval, and the first 200 customer tickets — flawlessly."
Léa M.
Founder, French DTC skincare brand
"Our Amazon ACoS dropped from 78% to 31% in two months. They actually pick up the phone with Seller Support."
Tomás R.
CEO, Iberian outdoor goods
"Finally a partner who feels European in process and American in execution. We renew month after month."
Anika S.
COO, Berlin-based home brand

FAQ

Everything founders ask before signing.

How fast can we actually start?

Most clients are live with a working team in 10–14 business days. Urgent launches in 5 days are possible if scope is clear.

Do I need a US entity to work with you?

No. We can run on your behalf and help you stand up a Texas LLC, EIN, US bank, and Stripe within the first two weeks.

Where is the team based?

Operations are run from the US by a hybrid team of US staff and vetted European operators. You always get a named US point of contact on a US phone number.

What does it cost?

Plans start at $1,490/month for a part-time pod and scale to full-time multi-channel teams. We bill month-to-month — no annual lock-in.

Is my data safe?

Yes. TLS 1.2+ in transit, encryption at rest, GDPR-compliant processes, signed DPA, and per-tool least-privilege access for every operator.

What if it doesn't work out?

Cancel with 30 days' notice. We hand back all SOPs, accounts, and documentation. No hostage data, ever.

One team. Every US operation. Zero excuses.

Customer service. Amazon. Shopify. Fulfillment. Bookkeeping. Sales tax. US entity. We replace your scattered freelancers, your missing US hire, and your weekend stress — with one accountable partner that picks up the phone in your time zone and theirs.

US phone, US email
Real number, real human.
Live client portal
Hours, tasks, invoices, chat.
Weekly reporting
What we did, what's next.

Month-to-month

Cancel anytime with 30 days' notice. We earn renewal.

Data protected

TLS 1.2+, encrypted at rest, signed DPA available, GDPR-compliant.

Verified business

Texas LLC, EIN on file, audited US bank account.

Real US team

Named US contact, US phone, US email — never a faceless queue.

Ready to run your US ops?

Book a free 15-minute intro. We'll scope the work, propose a team, and you can start as soon as next week.