Terms & Conditions

“123OutSourced”, “we”, “us” or “our” refers to 123 OUTSOURCED, LLC, a Texas limited liability company with its registered office at 17350 State Hwy 249, Suite 220 #24587, Houston, TX 77064, USA. “You” or “Client” refers to the individual or entity engaging our services.

We provide outsourced operational services including, but not limited to, customer support, market research, Amazon and Shopify management, fulfillment coordination, back-office administration, and US business representation. The exact scope, deliverables and pricing of any engagement are set out in a separate Statement of Work, Order Form or written agreement (“Engagement Agreement”), which together with these Terms forms the entire agreement between the parties.

Fees are billed in US dollars on the schedule set out in the Engagement Agreement (typically monthly in advance for retainers and weekly or monthly in arrears for time-and-materials work). Invoices are due within 14 days of issue. Late invoices accrue interest at the lesser of 1.5% per month or the maximum permitted by law. We reserve the right to suspend services on accounts that are more than 30 days overdue.

Engagements are month-to-month unless stated otherwise. Either party may terminate for convenience with 30 days' written notice. Either party may terminate immediately for material breach if not cured within 14 days of written notice. Fees for work performed up to the effective date of termination remain payable.

Each party will protect the other's confidential information with at least the same care it uses for its own (and no less than reasonable care). This obligation survives termination for three years. We will sign a separate Non-Disclosure Agreement on request.

All deliverables produced by us specifically for the Client under an Engagement Agreement are assigned to the Client upon full payment. We retain ownership of pre-existing tools, frameworks, templates and know-how, and grant the Client a non-exclusive licence to use them as embedded in the deliverables.

We warrant that services will be performed in a professional and workmanlike manner. To the maximum extent permitted by law, all other warranties, express or implied, are excluded. Outcomes of marketing, advertising, or platform-policy actions cannot be guaranteed.

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, consequential, special or punitive damages, or for lost profits or revenues. Our aggregate liability under any Engagement Agreement is limited to the fees paid by the Client to us in the three (3) months preceding the event giving rise to the claim.

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship.

These Terms are governed by the laws of the State of Texas, USA, without regard to its conflicts-of-laws rules. The exclusive venue for any dispute is the state and federal courts located in Travis County, Texas.

We may update these Terms from time to time. Material changes will be communicated to active Clients by email at least 30 days before they take effect.

Questions about these Terms can be sent to legal@123outsourced.com or to the registered office above.