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Shopify Fraud Filters Are Too Loose for US Foreign Sellers

3 min read · Tags: fraud, shopify

The problem

Fraudsters target foreign-owned US shops because chargeback recovery is slow. Default Shopify filters miss the patterns.

Our solution

We layer NoFraud or Signifyd on top of Shopify's filters with custom rules, and run a manual review queue for orders >$200.

The problem

Fraudsters target foreign-owned US shops because chargeback recovery is slow. Default Shopify filters miss the patterns.

Our solution

We layer NoFraud or Signifyd on top of Shopify's filters with custom rules, and run a manual review queue for orders >$200.

The patterns Shopify misses

Same shipping address, multiple billing names; high-value first-time buyers; gift card buys; expedited shipping to apartment numbers.

When to insure

If your AOV >$100 and you ship items easily resold, fraud insurance pays for itself.

Manual review pays for itself

10 minutes of human review on a $400 order beats a $400 chargeback two months later.

Who we are

Founded by Europeans living in the US, 123OutSourced operates as your boots-on-the-ground team — serving brands and sellers anywhere in the world with operations executed inside the United States. That mix — European discipline, US execution — is exactly what foreign brands need to win in the United States.

Next step

If this is hitting close to home, book a 15-minute intro call. We'll scope the work and show you exactly how we'd take this off your plate.

Want this off your plate?

We're a US-based ops team founded by European founders. We run customer service, Amazon, Shopify, fulfillment, and back-office for foreign brands selling in the US.