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Amazon

Amazon Suspended Your Account from Across the Atlantic

3 min read · Tags: amazon, compliance

The problem

You wake up in Berlin to a suspension notice. Seller Performance wants a Plan of Action in 17 hours. You don't speak Amazon-ese, and your VA in Manila is asleep.

Our solution

We write the Plan of Action with you within hours, in the exact narrative format Seller Performance accepts, and follow up by phone with US-based account managers.

The problem

You wake up in Berlin to a suspension notice. Seller Performance wants a Plan of Action in 17 hours. You don't speak Amazon-ese, and your VA in Manila is asleep.

Our solution

We write the Plan of Action with you within hours, in the exact narrative format Seller Performance accepts, and follow up by phone with US-based account managers.

Why foreign sellers get suspended more often

Amazon's risk algorithms flag international IP logins, non-US bank accounts, and inconsistent address data more aggressively than they flag US sellers.

What a real Plan of Action looks like

Three sections: root cause, immediate corrective actions, long-term preventive actions. Each must use the words Amazon's reviewer is trained to scan for.

Phone follow-up wins reinstatements

Email-only POAs sit in queue. A US-based agent calling Account Health from a US number cuts the median reinstatement time roughly in half in our experience.

Who we are

Founded by Europeans living in the US, 123OutSourced operates as your boots-on-the-ground team — serving brands and sellers anywhere in the world with operations executed inside the United States. That mix — European discipline, US execution — is exactly what foreign brands need to win in the United States.

Next step

If this is hitting close to home, book a 15-minute intro call. We'll scope the work and show you exactly how we'd take this off your plate.

Want this off your plate?

We're a US-based ops team founded by European founders. We run customer service, Amazon, Shopify, fulfillment, and back-office for foreign brands selling in the US.