The problem
ODR creeps up. Late shipment rate spikes. You don't notice until you get a warning email at 2am EU time.
Our solution
We monitor Account Health daily, file POAs proactively when metrics dip, and call Account Health from the US to keep your account in good standing.
The four metrics Amazon actually enforces
Order Defect Rate (1%), Late Shipment Rate (4%), Pre-fulfillment Cancel Rate (2.5%), and Valid Tracking Rate (95%).
Daily monitoring beats weekly
A spike caught at 24 hours can be reversed. At 7 days, you're already on a warning.
POA before you're asked
Filing a proactive POA when metrics dip shows good faith and often prevents enforcement.
Who we are
Founded by Europeans living in the US, 123OutSourced operates as your boots-on-the-ground team — serving brands and sellers anywhere in the world with operations executed inside the United States. That mix — European discipline, US execution — is exactly what foreign brands need to win in the United States.
Next step
If this is hitting close to home, book a 15-minute intro call. We'll scope the work and show you exactly how we'd take this off your plate.